DPRA assists organizations in gaining a better understanding and ability to manage changes that are being instituted within a work environment (e.g. organizational structure, employee classification, work roles and responsibilities, relationships to other agencies, etc.).
We assist clients in adapting to changing demands for services, identifying and assessing alternate service delivery mechanisms and transitional strategies.
Our services include:
- organizational restructuring & business transformation
- training
- process facilitation
- business process re-engineering
- policy review & survey research
- strategic planning
- program reviews
- performance measurement
- customer & employee satisfaction indexing
We work closely with clients to redesign their organization to be responsive to the new demands and to ensure a smooth transition from the organization of the past to the organization of the future. To learn more, download the DPRA Change Management Profile.
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